info@mcacademy.co.za +27 (35) 940 1273
Legal

Privacy Policy

Mtuba Christian Academy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact the school, submit an enquiry, or complete an application form.

This policy is guided by South Africa’s Protection of Personal Information Act, known as POPIA, which regulates how personal information must be processed and protected. POPIA also provides rights and remedies to data subjects through the Information Regulator of South Africa.

1. Information We Collect

When you use our website or contact the school, we may collect personal information such as:

  • Parent or guardian name and surname
  • Learner name and surname
  • Contact number
  • Email address
  • Physical address
  • Grade applied for
  • Previous school information
  • Documents submitted for admissions
  • Messages or enquiries sent through the website
  • Any other information you choose to provide

We may also collect basic website information such as browser type, device type, pages visited, and general website usage data.

2. How We Use Your Information

Mtuba Christian Academy may use your personal information to:

  • Respond to enquiries
  • Process school applications
  • Communicate with parents, guardians, and learners
  • Provide school information, fees, documents, or updates
  • Manage admissions and school administration
  • Improve the website and user experience
  • Keep proper school records
  • Comply with legal, regulatory, and educational requirements

We will only use your personal information for school-related purposes and for the reason it was collected.

3. Learner and Child Information

As a school, we may collect information relating to learners and children. This information is treated with care and confidentiality.

Learner information may be used for admissions, education, communication, school records, safety, administration, and other legitimate school-related purposes.

Where required, personal information relating to learners will be provided by a parent, legal guardian, or authorised person.

4. Sharing of Personal Information

We do not sell your personal information.

We may share personal information only where necessary, including with:

  • School staff involved in admissions or administration
  • Education authorities where required
  • Service providers who help us operate the website or school systems
  • Legal or regulatory bodies where required by law
  • Third parties where you have given consent

Any service provider who handles personal information on our behalf is expected to keep that information secure and confidential.

5. Website Forms

When you complete a contact form, enquiry form, or application form on our website, you agree that Mtuba Christian Academy may use the information provided to contact you and assist with your request.

This may include communication by phone, email, WhatsApp, SMS, or other suitable methods.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve website performance, understand visitor behaviour, and provide a better user experience.

Cookies are small files stored on your device when you visit a website. You can choose to disable cookies in your browser settings, but some parts of the website may not work properly if cookies are disabled.

7. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Personal information may be stored electronically, physically, or through secure third-party systems used by the school.

Although we take reasonable security measures, no website or online system can be guaranteed to be completely secure.

8. How Long We Keep Information

We keep personal information only for as long as it is needed for the purpose it was collected, or as required by law, school policies, accounting requirements, educational regulations, or legitimate administrative purposes.

When personal information is no longer needed, we will take reasonable steps to delete, destroy, or de-identify it.

9. Your Rights

You have the right to:

  • Ask what personal information we hold about you
  • Request access to your personal information
  • Ask us to correct or update incorrect information
  • Ask us to delete information where legally allowed
  • Object to certain processing of your personal information
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator of South Africa

10. Accuracy of Information

Parents, guardians, and website users are responsible for providing accurate and up-to-date information.

Please contact the school if your contact details or submitted information changes.

11. Links to Other Websites

Our website may contain links to social media pages, third-party websites, or external platforms.

Mtuba Christian Academy is not responsible for the privacy practices, security, or content of external websites. We encourage users to read the privacy policies of any third-party websites they visit.

12. Updates to This Policy

Mtuba Christian Academy may update this Privacy Policy from time to time. Any changes will be posted on this page.

Continued use of the website means that you accept the updated Privacy Policy.

13. Contact Details

For questions about this Privacy Policy or how your personal information is handled, please contact:

Mtuba Christian Academy
Website: https://mcacademy.co.za/
Email: info@mcacademy.co.za
Telephone: +27 (35) 940 1273

Department Contact Info


Contact Us